1. Information We Collect
- Contact Details: Your name, email address, phone number, and company information when you submit an enquiry or request a quote.
- Usage Data: Non-identifiable information (such as browser type, pages visited, and referral links) collected via cookies or analytics tools to improve site performance.
- Business Information: Details you share when requesting logistics services or support.
2. How We Use Your Information
- To respond to enquiries and provide requested services
- To improve our website and customer experience
- To send updates or service communications (with your consent where required)
- To comply with legal and regulatory requirements
3. Data Protection and Retention
We store personal information securely and limit access to authorized personnel only. Data is retained only as long as necessary to fulfil the purposes outlined above or as required by law.
4. Sharing of Information
We do not sell or rent personal data. Information may be shared only with:
- Trusted logistics partners and service providers involved in fulfilling your requests
- Regulatory authorities when required by law
5. Your Rights
Under Singapore’s Personal Data Protection Act (PDPA), you may request access, correction, or withdrawal of consent for your personal data by contacting us at cs@vml.com.sg.
7. Links to Other Websites
External links on our website are provided for convenience. VML is not responsible for the privacy practices of third-party sites.
8. Contact Us
For any privacy-related queries, please email cs@vml.com.sg or write to:
Voyage Marine Logistics190 Middle Rd #13-01 Fortune Centre Singapore 188979